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Withdrawals during the coin delisting process

During the process of non-liquid currency delisting, users should withdraw tokens from their account to external wallets within 2 weeks upon being notified by email.

For tokens withdrawal:

  1. Enter the “Withdraw” tab.

  2. Provide your external wallet number.

  3. Check if the information provided is correct, and then click on the “Withdraw” button.

Withdrawal procedure is completed automatically. The fees depend on the coin and are adjusted regularly to suit the conditions of the blockchain network.

The minimum withdrawal amount is the equivalent of 2 USD. The withdrawal fee should not exceed 10% of the withdrawal amount. In case the withdrawal fee is over 10% of the withdrawal amount — this withdrawal request will be rejected.  

The withdrawal time depends on the network validation speed. If the assets are not credited to your account within 48 hours, please contact our technical support team.

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